Asset and Data Manager

Job description

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Asset and Data Manager Located: Northampton (Hybrid working) Package: Competitive salary, bonus and company benefits Shift Pattern: Between 08:00 and 18:00 with the flexibility to meet the needs of the business (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Planning and managing the full lifecycle of all IT assets. The role is required to help customers maximise value, control costs, manage risks, and support decision-making related to the purchase, re-use, retirement, and disposal of IT assets. * Delivery of a single standardised Asset Management Practice including a single set of methods and procedures for a reliable inventory (CMDB) for all Customer IT Assets ensuring it is governed and managed efficiently and effectively * Maintain accurate records of IT assets, including hardware and software, throughout their lifecycle ensuring stock levels meet demand and in compliance with licensing agreements * Coordinate with Finance, Information Security, and Legal to ensure timely acquisition and disposal of IT assets * Monitor the quality and effectiveness of the team * Provide standard and ad hoc reporting of software and hardware inventory, equipment inventory and other ad hoc reporting of hardware and software estates * Coordinate with multiple internal teams to ensure all asset types meet the specific standards * Identify areas to increase efficiency in respective end to end processes * Staying updated on best practice and driving service improvements across the asset management function * Supporting the onboarding of new customers/ assets alongside transition * Provide support for audits and inventory management, ensuring accurate and up-to-date records You will ideally have * IT Life-Cycle Management * Demonstrational experience in Asset Management (e.g. SAM, ITIL) * ServiceNow knowledge / experience * ITIL v4 Foundation Certification * Advanced Microsoft Excel Skills * Excellent time management and work ethic * Excellent written and verbal communication skills * A good understanding of all aspects of JML and kit swap activity * Knowledge of break/fix activity We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh