Product Manager - GM Checkout

Job description

Job Description
In a nutshell

In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business.

Our General Merchandise Online team leads the market with building multi brand ecommerce capabilities that serve millions of customers per week. We've matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x. Across each of these branded experiences we need to be able to compete against specialist players by harnessing our strengths together whilst also being able to differentiate the experience with specific features that delight customers as if we were a pureplay retailer in that category.

The Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for Checkout across our General Merchandise (GM) brands. In a complex area where product, promotions, payments and fulfilment meet at the end of a customer's shopping journey, they champion the long-term vision for Checkout in line with our over-arching business goals. They also work horizontally across the immediate team and the broader product and tech function to coordinate and prioritise the diverse needs of their product.

The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions.

To enable success, the Senior Product Manager needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement.