Senior Product Manager - GM Inventory & Availability

Job description

Job Description
Please note - This is a 12 month FTC position

In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business.

Our General Merchandise Online team leads the market with building multi brand ecommerce and fulfilment capabilities that serve millions of customers per week. We've matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x.

Critical to our success is the ability to meet the ever-growing needs of our customers giving them the ability to choose however and whenever they want their products. The GM Inventory Management & Customer Availability Senior Product Manager is a pivotal role for enabling this and creating true customer autonomy to shop how they want to shop.

Our fulfilment network is a complex beast and we're currently going through a significant transformation programme and it is the role of the Senior Product Manager to be relentless in driving forward improvements to the proposition and the overall experience for both customers and colleagues which ultimately determine what and how a customer can purchase, and the processes colleagues follow to fulfil each customer order across Argos, Habitat and Tu clothing. They also work horizontally across the immediate Order & Fulfil team, the broader product and tech function and a number of 3rd parties to coordinate and prioritise the diverse needs of their product.

The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions.

To enable success, the Senior Product Manager needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement.

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